The National Health Insurance Authority (NHIA) has commenced payment of outstanding claims to healthcare providers, amid the Private Health Facilities Association of Ghana’s (PHFAoG) announcement to suspend services to National Health Insurance Scheme (NHIS) members due to delayed reimbursement.
The NHIA, in a statement signed by Chief Executive Dr. Victor Asare Bampoe, on Saturday, April 5, 2025, assured providers that all outstanding vetted claims would be cleared in the coming days.
The authority emphasized its commitment to timely reimbursement and strengthening partnerships with healthcare providers.
The PHFAoG had announced its intention to suspend services to NHIS members, citing delayed payments as the reason. However, the NHIA urged the association to reconsider its decision, citing ongoing efforts to clear all outstanding claims.
“We wish to reassure all stakeholders, particularly the PHFAoG and its members, that the Authority is in the process of effecting more payments that should clear all outstanding vetted claims and should reflect in the accounts of providers in the coming days,” Dr. Bampoe stated.
The Authority further emphasized its dedication to strengthening partnerships with all healthcare providers while ensuring the sustainability of the NHIS.
The NHIA also urged PHFAoG to reconsider any decision that may hinder access to healthcare, especially for NHIS members who depend on private providers. It recognized the important role played by private health facilities and expressed openness to constructive engagement aimed at resolving issues amicably.
The Authority assured the public that it remains committed to building a transparent and efficient healthcare system for all.
