The Private Health Facilities Association of Ghana (PHFAoG) has announced the immediate suspension of health insurance services for National Health Insurance Scheme (NHIS) cardholders at its member facilities.
The decision comes after the National Health Insurance Authority (NHIA) failed to pay outstanding claims dating back to September and October 2024.
Despite repeated assurances and engagements, the NHIA has not reimbursed service providers, causing severe financial strain on PHFAoG members.
The association, in a statement expressed disappointment with the NHIA’s failure to follow through on a promise to settle claims by the end of March.
“We are yet to receive reimbursement for services rendered for such a long period, despite numerous requests and engagements with the NHIA,” the association stated.
NHIS cardholders are advised to carry enough money to pay for their medication and other services until claims are paid. The PHFAoG is urging the NHIA to take immediate steps to clear the arrears and ensure prompt payments going forward.
