The Regional Communications Manager of Ghana Water Limited (GWL) for Accra East, Nana Yaw Barima Barnie, has urged residents experiencing water supply disruptions to report directly to their nearest GWL office for prompt assistance.
Speaking on Channel One TV, Barnie emphasized the importance of community engagement in tackling water-related issues.
“We would want to urge our customers or consumers that if their water is not flowing, they should do well to approach us, come to our office. There is always an office nearby so you can go and make your complaint, and after the complaint, we will also follow up and see how we can help you to get water,” he said.
Barnie added, “They understand the importance of water in our daily life. Without water, life is impossible, so we expect that if customers or consumers are not getting water, they will kindly approach us and we will find out how we can assist them to get water.”
The appeal comes amid growing concerns over water scarcity in parts of the Greater Accra Region, with several communities experiencing erratic water supply.
Residents in areas like Nungua’s Leisure Street have lamented the impact on their daily routines and livelihoods, with some relying on costly private water vendors.
GWL encourages residents to utilize its network of customer service offices across the region to report water supply disruptions and receive assistance.